COVID 19 – major updates october 2020


Hello Everyone,

I hope that you are staying safe and well during this time. hccasa continues to monitor the dhs portal for official updates regarding covid19.


important things to note:

– the moratorium on face to face contact for casa business through at least february 1, 2021

– per court order, hearings and meetings will happen on conference call THROUGH december 1, 2020

– details about the moratorium CAN BE FOUND HERE


Stay well





q: where can I get resources for myself or casa children?  Click here


q: where can I get continuing education for casa?   click here



Q: How do I get information about calling in to Court?

A: HCCASA has established protocols for CASAs calling in to testify in tele-Court. Please see the latest Calendar + Announcements email from Stephanie for details. Note that Court will continue on Zoom until at least December 1, 2020.

Each week the Court will issue call-in information for the following week’s hearings. We will send this information to CASAs as soon as we receive it from the Court.

PLEASE NOTE at the Court’s request we are sharing the last 3 digits of CASA’s call-in numbers with the Court Coordinator. We will put them on the weekly Calendar – please confirm the digits are correct, and let us know if they aren’t, so the Court Coordinator can properly identify and let you into the Courtroom.


Q: When is CASA’s Moratorium on face-to-face contact for volunteers?

A: As of September 25, 2020, the Moratorium on face to face contact for CASA business, for staff and volunteers alike, continues until February 1, 2021, per Texas CASA’s Board of Directors.

On September 1, 2020, HCCASA began accepting request for waivers from CASA Volunteers to re-initiate face to face visits with their assigned children. We will continue to accept these waiver requests for the foreseeable future.

Once you have a waiver in place, you are authorized to continue face to face visits going forward without the need for further waiver.

If you haven’t already gotten a waiver and you want one, contact Goldie or your case supervisor and we will put the documentation in place.



Q: What if there is a situation in my case and I need to see the child(ren) face to face during the Moratorium?

A: If a situation on your case requires a face to face visit during the Moratorium, contact Program Director Goldie Rabson ( to discuss a waiver to allow face to face visits. Please do not make any face to face visit arrangements during the Moratorium before speaking with Goldie. We are looking at waiver requests with an eye to grant all, unless we are aware the placement has been COVID-exposed recently.



Q: When will the CASA office reopen?

A: HCCASA office is open Monday – Thursday from 9 AM to 5 PM. We welcome visitors by appointment, subject to screening and wearing a mask.

We will generally work from home on Fridays to continue to practice our remote work skills. However, if you have need to come to the office on a Friday, we will be happy to accommodate that. Please let us know so that we can coordinate a staff member to be here to assist you.


Thank you for all you do and for your continued support!